Privacy Policy

Last Updated: 13th March 2025

1. Introduction

At FiberOptix, a trading name of Absolute Network Solutions Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us.

By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Details (name, email, phone number, address)

  • Billing Information (for invoicing and payments)

  • Technical Data (IP address, browser type, device information)

  • Service-Related Information (inquiries, project details, uploaded documents)

3. How We Use Your Information

We use your personal data to:

  • Provide and manage our IT and networking services

  • Process quotes, contracts, invoices, and payments

  • Respond to inquiries and provide customer support

  • Improve our website, services, and user experience

  • Comply with legal and regulatory obligations

4. Data Sharing & Security

We do not sell or share your personal data with third parties, except:

  • When required by law or regulatory authorities

  • With trusted service providers (e.g., payment processors, hosting services) who help us operate our business

  • To protect our legal rights or prevent fraud

We take appropriate security measures to safeguard your data from unauthorized access, loss, or misuse.

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to enhance user experience and improve performance. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request a copy of the data we hold about you

  • Lodge a complaint with a data protection authority if you believe your rights have been violated

7. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

📧 Email: info@fiberoptix.co.uk

We may update this policy from time to time, and any changes will be reflected on this page.